We take privacy seriously

Last updated: 17 February, 2022

Privacy Notice

With this notice and declaration on data protection, DimCheck.com (hereinafter referred to as "DimCheck", "we", "us") would like to inform you about a fair and transparent processing of personal data in the context of the use of our website (https://www.dimcheck.com/) and our mobile application “DimCheck” which is available for download in the respective app stores.

Who is responsible for data processing?

The responsible person in terms of data protection is

You will find further information about our company, details of the persons authorized to represent us and also further contact options in the legal notice of our website: https://www.dimcheck.com/legal-notice

Data protection officer

DimCheck.com is not required by law to appoint a data protection officer. You can reach us for inquiries regarding data protection as follows:

What data is processed when visiting our website?

a) General

When you visit our Internet pages, personal data is also processed. In order for the pages to be displayed in your browser, the IP address of the terminal device you are using must be processed. In addition, there is further information about the browser of your end device. We are obliged by data protection law to guarantee the confidentiality, integrity and availability of the personal data processed with our IT systems. For this purpose, the following data is logged on our web server:

• IP address of the calling computer
• Operating system of the calling computer
• Browser version of the calling computer
• Name of the retrieved file
• Date and time of the retrieval
• Amount of data transferred
• Referring URL
• HTTP status codes (example: successful request or error during request)

The IP address is deleted after 21 days at the latest from all systems used in connection with the operation of these Internet pages. We can then no longer establish a personal reference from the remaining data. The data is also used to correct errors on the website. The legal basis for this data processing is Article 6 (1) f) GDPR. Our "interest" within the meaning of Article 6 (1) f) is the operation of this website, the implementation of the protection goals of confidentiality, integrity and availability of the data.

b) Contact form

We offer a contact form on our website, which you can use to request information about our products, your orders or to contact us in general. In this form we request the following information from you: First name, last name, e-mail address, company, country, your message. We need this information to process your request, to address you correctly and to send you an answer. Inquiries received via the contact form on our website are usually sent to us by e-mail and stored in our e-mail server. If data is no longer required in the context of a customer or interested party relationship, or if a conflicting interest of the customer prevails, we will delete the data in question, provided that there are no legal retention obligations to the contrary. The legal basis for this data processing is Article 6 (1) b) GDPR and Article 6 (1) f) GDPR. Our "interest" as defined by Article 6 (1) f) is communication with customers and interested parties.

c) Cookies and analysis tools

Transparency is a top priority at DimCheck. Therefore, we inform you that DimCheck "itself" does not currently use cookies or any analysis or tracking tools on the website.

Security of processing (encryption)

encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If TLS encryption is activated, the data you transmit to us cannot be read by third parties. This encryption is enforced on the server side. In this way, we ensure that even page requests without encryption are still encrypted.

Purposes of the processing of personal data

We process the aforementioned data for the operation of our website and to fulfill contractual and pre-contractual obligations towards our customers and interested parties. In the case of inquiries from you outside of an active customer relationship, we process the data for the purposes of consulting, sales and advertising for our company.

Voluntary information

If you provide data to us voluntarily, e.g. in forms, and this data is not required for the fulfillment of our contractual obligations, we process this data on the basis that we assume that the processing and use of this data is in your interest. You are free to decide at any time whether you wish to use a form or not.

Recipients / passing on of data

As a matter of principle, data that you provide to us will not be passed on to third parties. In particular, your data will not be passed on to third parties for their advertising purposes. However, we do use service providers for the operation of these Internet pages or for other products of ours. Here it can happen that a service provider obtains knowledge of personal data. We select our service providers carefully - especially with regard to data protection and data security - and take all measures required by data protection law for permissible data processing. For example, we have concluded an order processing agreement with our provider in accordance with Article 28 GDPR.

Data processing outside the European Union

Your personal data is processed by us in data centers in the European Union. Data processing outside the European Union does not currently take place and is not planned.

Your rights as a data subject and visitor to our website

You have the right to obtain information about the personal data concerning you. You can contact us directly for information at any time. In the case of a request for information that is not made in writing, we ask for your understanding that we may then require proof from you that you are the person you claim to be. Furthermore, you have a right to rectification or deletion or to restriction of processing, insofar as you are entitled to this by law. Furthermore, you have a right to object to processing within the scope of the law. The same applies to a right to data portability.

Information collected while using our mobile application “DimCheck”

While using our mobile “DimCheck” application, in order to provide features of our application, we collect, with your prior permission:

• Information regarding your location, which is needed to connect the mobile app with Bluetooth connected measurement devices for cargo dimensioning.
• Pictures and other information from your device's camera and photo library, which is needed to capture pictures within the app.

We use this information to enable features of our service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on your mobile device. You can enable or disable access to this information at any time, through Your Device settings.

Right of complaint to a supervisory authority

Furthermore, you have the right to complain about the processing of personal data by DimCheck to a supervisory authority for data protection.

Amendment of this data protection notice

We revise this data protection notice in the event of changes to data processing or other occasions that make this necessary. You will always find the current version on this website.